Yes. All branded makeup products we sell are 100% authentic and sourced directly from official retailers or authorized distributors. Our makeup brushes and eyelashes are produced exclusively under the Velu Cosmetics brand using premium-quality materials.

Orders are processed within 1 business day. Delivery usually takes 1–3 business days inside Egypt, depending on your location

We currently accept Cash on Delivery (COD), bank transfer, visa. and Instapay.

Yes. Returns or exchanges are accepted if the product is damaged, incorrect, or has a manufacturing defect. Please contact us within 48 hours of receiving your order

You can reach our customer support team through Instagram Direct Messages, WhatsApp, or Facebook Messenger. We’re always happy to help.